Non-Returnable items include:
All products handmade by The Mineraw
Reusable Cottons Rounds
There are certain situations where only partial refunds are granted.
Shipping fees will not be refunded if order has been shipped.
Please contact us to check if your issue is refundable. If you are approved, then your refund will be processed, and a credit will automatically be applied to your PayPal account or bank account, within 7 working days.
Late of Missing Refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please drop us an email at email@example.com
Only regular prices items may be refunded, unfortunately sale items cannot be refunded.
We accept cancellations within 24 hours, as long as your order has not already been shipped. Please chat with us in the chat box on our website with your order number to start the process asap.