During these unprecedented times we just wanted to give you a little update on the COVID-19 situation in Malaysia with regards to The Mineraw.
All online orders made on our website at www.themineraw.com will still be processed as usual. However, please expect some delays in shipment due to unforeseen circumstances.
Our store at The Curve is open daily from 11am - 7pm in line with the government requirements of limited staffing, frequent sanitisation, card payments or virtual payments only (GrabPay or Maybank QR Pay). Remember to keep your distance in social situations!
The restrictions have of course had effect on our suppliers and our production capabilities. As such we request that you be understanding should certain products run out of stock during this time and don’t become immediately available again. A timeline of restock cannot be given at this moment as production is on hold until further notice. We are working day and night but as a small local brand dealing with things beyond our control these are extremely trying times. As such we would like to thank you in advance for your understanding and continued support as wonderful customers of The Mineraw.
Our various stockists that carry our products will make their own decisions based on public health and safety as to whether their doors remain open or closed. Some of our stockists do have online stores in which you can purchase directly from in case we are completely sold out on our website. Please contact them directly. A list of our stockists can be found here
Thank you all and remember to keep positive, keep supporting each other and take this time to look after your loved ones, and your skin!